{"id":3718,"date":"2025-08-11T12:12:53","date_gmt":"2025-08-11T16:12:53","guid":{"rendered":"https:\/\/grandio.com\/faq\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/"},"modified":"2025-08-13T07:59:56","modified_gmt":"2025-08-13T11:59:56","slug":"i-made-a-mistake-with-the-email-address-when-sending-a-virtual-gift-card","status":"publish","type":"faq","link":"https:\/\/grandio.com\/en\/faq-en\/i-made-a-mistake-with-the-email-address-when-sending-a-virtual-gift-card\/","title":{"rendered":"I made a mistake with the email address (recipient) when sending a virtual gift card. Could you please cancel it and issue me a refund?"},"content":{"rendered":"\n<p>To make this change, you must contact Groupe Grandio\u2019s Gift Card Support at <strong><a>support-cc@grandio.com<\/a><\/strong>. We will then be able to cancel the gift card and review your situation for a possible refund.<\/p>\n","protected":false},"parent":0,"menu_order":0,"template":"","faq_categories":[28],"class_list":["post-3718","faq","type-faq","status-publish","hentry","faq_categories-gift-cards"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I made a mistake with the email address (recipient) when sending a virtual gift card. Could you please cancel it and issue me a refund? - Grandio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grandio.com\/faq-en\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I made a mistake with the email address (recipient) when sending a virtual gift card. Could you please cancel it and issue me a refund? - Grandio\" \/>\n<meta property=\"og:description\" content=\"To make this change, you must contact Groupe Grandio\u2019s Gift Card Support at support-cc@grandio.com. We will then be able to cancel the gift card and review your situation for a possible refund.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/grandio.com\/faq-en\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/\" \/>\n<meta property=\"og:site_name\" content=\"Grandio\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-13T11:59:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/grandio.com\/faq-en\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/\",\"url\":\"https:\/\/grandio.com\/faq-en\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/\",\"name\":\"I made a mistake with the email address (recipient) when sending a virtual gift card. Could you please cancel it and issue me a refund? - Grandio\",\"isPartOf\":{\"@id\":\"https:\/\/grandio.com\/en\/#website\"},\"datePublished\":\"2025-08-11T16:12:53+00:00\",\"dateModified\":\"2025-08-13T11:59:56+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/grandio.com\/faq-en\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/grandio.com\/en\/#website\",\"url\":\"https:\/\/grandio.com\/en\/\",\"name\":\"Grandio\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/grandio.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"I made a mistake with the email address (recipient) when sending a virtual gift card. Could you please cancel it and issue me a refund? - Grandio","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/grandio.com\/faq-en\/jai-fait-une-erreur-de-courriel-destinataire-en-envoyant-une-carte-cadeau-virtuelle-serait-il-possible-de-lannuler-et-de-me-rembourser-svp\/","og_locale":"en_US","og_type":"article","og_title":"I made a mistake with the email address (recipient) when sending a virtual gift card. Could you please cancel it and issue me a refund? - Grandio","og_description":"To make this change, you must contact Groupe Grandio\u2019s Gift Card Support at support-cc@grandio.com. 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